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in reply to Invalid Password

I don't think it will help you but just so it is noted here. For years I've used a 9 chr password fine. I've always known only 8 were used but I guessed it was truncated at 8. This morning my 9 chr password no longer works but if I enter the first 8 it does work. When I request my password it is delivered as 8 chrs. I believe the last time my 9 chr password was accepted was last Friday.