in reply to
Re^2: brightcloud.com - for those who like a touch of venom with their snake oil
in thread brightcloud.com - for those who like a touch of venom with their snake oil
But, as was pointed out, brightcloud.com (or webroot) really have nothing for which to apologise. It's all the fault of that damned "Automated Classifier" - that's who *should* be apologising.
FWIW, I imagine they're just running a signature based virusscanner, and those throw up false positives all the time (they're just scanning for byte strings)
But they should be running 30 virus/malware/scanners, if 10 or 20 flag the file, then it might be bad :) I don't think I've seen the same file flagged by more than 2 stay flagged for very long