I agree with some of the other comments already expressed.
In particular, trying to force people doesn't work.
in reply to Filing Emails
You need to show them that using the new "system" will same them time
One thing often missed out is that you need to train people to use it,
particularly new people joing the company.
As to finding a suitable "system", I have never found a suitable
one that works for manual filing. Sometimes I want to search for emails
by one or some of :
A simple hierarchical system (e.g. Outlook) can't manage a simple search for all of these.
You really need a natural language package that will take a copy of the email,
categorise it and stick it into a Database with a suitable search tool
on the front.
- Who sent it
- Who it was sent to
- Text in the message
There are of course companies that will sell you a very expensive
package to do this for you...