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Re: How to Complain in a Positive and Constructive Manner

by Wassercrats
on Nov 19, 2003 at 13:56 UTC ( #308294=note: print w/ replies, xml ) Need Help??


in reply to How to Complain in a Positive and Constructive Manner
in thread [OT] Complaints about Spidering Hacks book

I could understand if you think my post belongs in the Reviews section, but Perl Monks should welcome that type of post, somewhere, without it being a more complete book review. Someone might be thinking of buying Spidering Hacks at the end of 2004, thinking it might have just come out, which would increase the chances of the hacks still working and of there being no more recent book out there. If the copyright notice was consistent with copyright law, O'Reilly would make fewer sales. I want to expose the fraudulent business practices of O'Reilly as well as help consumers. You say that my gripes are very valid at the same time you tell me you want even more before I post them. Can't you just be satisfied that valid gripes regarding a Perl book are being expressed without requiring more?

Your gripes are very valid, it's just the way in which you present them that could have been less negative and more constructive
The first post in this thread was about as positive as such a gripe could be. Want explicit constructiveness? Ok...O'Reilly should follow copyright law, place the link to the code in a more obvious place, such as within the chapters for which there is online code available, and all code in the book should be made available online or on CD for those who've bought the book (which chromatic was nice enough to assist with).

:) <--- proof of politeness
Hummmmm <--- proof of meditation

I straightened my tie too.


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