Note: I'm neither anti-OSS, nor pro-MS. I just wish people would think about the distinction between nerds that get their jollies by being the 3000th person to succeed in installing the latest version of their keyboard driver; and the millions of doctors, nurses, bus drivers, builders, florists .... that want to come home from their days work, switch their computers on and order some groceries, read a few emails or complete their tax returns; before condeming them as "dumb".
That's funny, my wife and I find using Linux just that easy, switch on the computers, fire up a browser and email client, and it all just works out of the box. :)
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