note
davido
<p>Written authorization takes ten seconds to write, and 60 seconds to fax to you. It may take a little longer to get someone to agree to grant it. If they're unable to obtain it for you, stay out of their system; they apparently don't need your input badly enough to offer you assurance that you won't be sued for providing this help.
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<p>If it looks like this question is going to come up again, why not proactively talk to the decision-maker to offer your services as an outside consultant. You could pre-arrange any paperwork that would make both parties feel more comfortable with the agreement. Everything would be out on the table ahead of time. You would still want per-incident authorization, but if the decision-maker preapproved your arrangement, per-incient authorization could be pushed down to a person of lower level, where the big boss wouldn't have to be awakened at 3:00am every time you are needed.
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<p>If, upon attempting to pre-arrange such an agreement, you find that you meet with resistance, you'll know ahead of time that you're definitely <em>not</em> authorized to access the system, and so will those people who keep asking you for help. On the other hand, if the decision-maker approves of the idea, once again, you and your contact within the company will know ahead of time that your involvement has been blessed.</p>
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<br /><p>Dave</p>
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