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Re: Is using 'Cookies' impractical for 'Contact Us' forms?

by newbie00 (Beadle)
on Jul 07, 2006 at 17:36 UTC ( #559832=note: print w/replies, xml ) Need Help??


in reply to Is using 'Cookies' impractical for 'Contact Us' forms?

Thanks all!

For my 'Contact Us', I'm using a helpdesk ticket software that requires registration before posting.

The issues I've heard about is with people with too much time on their hands spamming the signups form with no intention of logging in, leaving alot of fake accounts setup in system. I'm trying to institute safeguards up-front to prevent this.

What I'd like to do now after reading the wonderful feedback in this thread, is to find a way to limit submissions -- both on the signup page AND the ticket submissions page. For a 'Contact Us' page for legitimate visitors, I would like a way that doesn't use cookies IF it's deemed impractical for this purpose. If it's not impractical, I'd like to use cookies or parameters or whatever is effective.

What are the steps involved to limit submissions? Also, what's a good time period to use once the signups form has been submitted, before another can be submitted? I would probably use this technique to control the # of tickets submitted once someone is inside the system, if that feature is not already available.

I am a newbie at sessions management techniques, but am willing to learn.

Any help will be greatly appreciated.

Thanks again.

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[james28909]: was downvoted and left without a reply. go figure
[holli]: but then you DO give a fuck
[1nickt]: I don;t think beliefs should be down-voted, just behaviours.
[james28909]: im not quite how to explain it any better nick. you evolved from ignorance to intelligence. not the other way. the universe evolves from gas coulds and debris into planets stars and galaxies ect. it doesnt happen any other way. hence it has ....
[james28909]: some kind of logic behind it
[james28909]: and that is also anothe rpoint i made, i think it has to do with perception of the world around you. most people think of evolution on a human scale. why could life evolve on this planet? because this planet evolved in this solar system. and so on.
[holli]: here's something for you to watch, James. I think you will like it
[erix]: for the record: I have not downvoted anyone on that subthread that was my fault
[james28909]: there are all kinds of things that had to happen to let life come to be. but at the same time, life may not be the end goal IF there is any kind of end goal lol
[james28909]: well who is the person who gets to decide which behaviour is worthy of a downvote? a person with their own beliefs? xD

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