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Re: What is quality?

by eyepopslikeamosquito (Chancellor)
on Jul 28, 2006 at 02:31 UTC ( #564265=note: print w/replies, xml ) Need Help??


in reply to What is quality?

Quality should be considered from different perspectives:

  • Customer perspective.
  • Developer perspective.
  • Support Analyst perspective.
  • Sales and Marketing perspective.
You need to find a balance between these different views of quality before releasing a product.

How much time and money you spend on quality and testing depends essentially on economics. When failure is unthinkable, you spend a lot more. For example:

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