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Re: What is quality?

by eyepopslikeamosquito (Chancellor)
on Jul 28, 2006 at 02:31 UTC ( #564265=note: print w/replies, xml ) Need Help??

in reply to What is quality?

Quality should be considered from different perspectives:

  • Customer perspective.
  • Developer perspective.
  • Support Analyst perspective.
  • Sales and Marketing perspective.
You need to find a balance between these different views of quality before releasing a product.

How much time and money you spend on quality and testing depends essentially on economics. When failure is unthinkable, you spend a lot more. For example:

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[ambrus]: YourMother: my brother told me their cat wants to climb into the dishwasher if they leave the door open. Not when the dishwasher is started, but after it's done washing, because it's still warm and cats like warm.

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