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Re^2: (OT) Fixing Line Endings

by Ovid (Cardinal)
on Nov 30, 2006 at 14:48 UTC ( #586950=note: print w/ replies, xml ) Need Help??

in reply to Re: (OT) Fixing Line Endings
in thread (OT) Fixing Line Endings

We have thousands of customers. Every time you give a customer one more thing they have to remember means more calls to the support center when they forget what we tell them.


New address of my CGI Course.

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Re^3: (OT) Fixing Line Endings
by rhesa (Vicar) on Nov 30, 2006 at 17:03 UTC
    Sure, sure. Everything you can do to avoid support calls is valuable. That doesn't mean you shouldn't avoid the opportunity to educate your customers: I would have first opted for a customized HTTP_INTERNAL_SERVER_ERROR.html (or whatever your 500 template is), including links to an FAQ entry detailing how to upload programs.

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