Re^2: (OT) Fixing Line Endings

[Ovid]

in reply to Re: (OT) Fixing Line Endings
in thread (OT) Fixing Line Endings

We have thousands of customers. Every time you give a customer one more thing they have to remember means more calls to the support center when they forget what we tell them.

[rhesa]

Sure, sure. Everything you can do to avoid support calls is valuable. That doesn't mean you shouldn't avoid the opportunity to educate your customers: I would have first opted for a customized HTTP_INTERNAL_SERVER_ERROR.html (or whatever your 500 template is), including links to an FAQ entry detailing how to upload programs.