I find it insulting to be slapped (period). Having been in several confrontations with people, I'm not convinced that the personal touch would have been less upsetting or turned out better. It might have. And sometimes I go that route. I prefer to go that route.
My read of the situation at the time was that it would have made it worse in this case. Based on your implication to the contrary, I'll reconsider. But I'm not convinced yet that it would have.
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