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Maybe they got better later. Or maybe your company paid more $ than mine.

As I said I did not have to use it often, I guess maybe three times or something, but it was enough. I don't know what does the current interface look like, but the version I have seen was simply ... interesting. Eg. the form for entering an issue resolution was insanely long so you kept on entering and selecting and checking and clicking and scrolling down until everything looked like it was there ... and then you have to scroll all the way up to find the Submit button. Beg your pardon? The forms were so long and complex that I got session timeout twice before I finished entering the data and submitted the form. Of course I lost all the stuff I entered.

Sure, part of the problem was that it's a complex tool for complex situations and big number of users and issues. Which to some extend has to cause the UI to be more complex than one of some simpler and less feature-full tool, but IMHO at least in that version they did a very bad job designing the UI.


In reply to Re^4: What is Enterprise Software? by Jenda
in thread What is Enterprise Software? by brian_d_foy

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    [james28909]: yep, i am scraping a websites date/time stamp from an article. none of that is relevant though because the strings i get are as expected. the returned data from the website is the list of @weekdays
    [james28909]: i need to convert those @weekdays to an numerical date based off of scalar localtime
    [james28909]: i have thught about this and though about it lol
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    [james28909]: so if you subtracting as you loop, be aware that you will eventually be subtracting into a past month, or year <.<

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