I am in total agreement that new users may not understand the /msg system. It took me quite a while (I'd rather not admit how long) to twig to the little boxes at the top of chatterbox.
The fact that they may need to perhaps have read Chatterbox Information before they can get rid or the link seems more of a feature than a bug to me.
Part of the idea behind this is to *very gently* encourage new users to 'RTFM' by providing links to resources they should know about and will almost invariably find helpful at some stage.
Thanks for taking the time to answer
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