my @dir1 =('_W9C2JJDCB',
          '201200240',
          'TEST: IGNORE',
          'John Doe',
          'Closed',
          'HIP',
          'email@email.com',
          'email2@email.com',
          '<P>This is the problem1.</P>',
          '<P>This is res1</P>',
          '<P>This is the problem2.</P>',
          '<P>This is res2</P>',
          '<P>This is the problem3.</P>',
          '<P>This is res3</P>',
      );