|Don't ask to ask, just ask|
Is bug report a contribution?by vsespb (Chaplain)
|on Oct 05, 2013 at 15:40 UTC||Need Help??|
Here is a situation:
Someone reports a bug for an opensource software (say, CPAN module).
How would you treat that?
It's definitely not help for project if bug report is bad. This is not help also if maintainer made a note elsewhere in documentation that project is obsolete/abandoned/no bugs fixed without patches
It's also obvious the user don't need help if he/she asks to fix typo in documentation or if the bug has obvious workaround.
but how do you treat this by default?
Sometimes I see users who like the project, but they don't report bugs (probably because they don't realise that this would help project author).
And sometimes (more often) I see maintainers who don't care much about quality of their software, or even those who tell (in private talk, not in project documentation) that they would never, never fix anything not directly affecting their own use of their software