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Need more answers

by artist (Parson)
on Mar 28, 2003 at 19:01 UTC ( [id://246534]=monkdiscuss: print w/replies, xml ) Need Help??

Dear Monks,
  • Good:Perlmonks system works execellent, with the active participation of respected monks. Most questions are answered within matters of minutes or hours.
  • Problem: Sometime your question are answered but you are not satisfied.
  • Solution Concept: Flag System
  • Details:
    • Author should be able to raise the flag if she/he is not happy afetr a 'resonable' time-period.
    • Flag raising should be visible to others after the approval of members of 'flag raiser group'.
    • Flag can be associated with author's explaination for the need of more answers. That should be visible next to the node itself rather than deep down.
  • Flag Clearing
    • By Author: Anytime
    • Automatically: After 'X' reply or after 'X' days
    • Making an upper limit of times flag can be raised.
  • Advantages:
    • Increase the chances for qualitative and focused answers
    • Deeper thinking about the problem while replying
  • For Whom: Monks with certain level only.

artist

Replies are listed 'Best First'.
•Re: Need more answers
by merlyn (Sage) on Mar 28, 2003 at 19:08 UTC
    Interesting idea, but probably an over-solution to the problem. Here's my response as a frequent answerer of questions. {grin}

    First, this isn't a help desk. Yes, questions get answered, but only if the question seems answerable.

    Second, people seem to manage pretty well. When they don't get the answers they want to their question, they repost their question a different way, or solve more of it themselves and post the remainder of the question again later.

    I don't think flagging an original question as "PLEASE PEOPLE LOOK AT THIS" is going to get much of greater response. Often, it's the question at fault.

    -- Randal L. Schwartz, Perl hacker
    Be sure to read my standard disclaimer if this is a reply.

Re: Need more answers
by djantzen (Priest) on Mar 28, 2003 at 19:39 UTC

    I think the best solution is to encourage the practice of capping off a thread with a summary by the original poster and hopefully a "thank you" to those who took the time to answer. If the OP lets the thread trail off into oblivion then it shouldn't be the responsibility of everyone else or of the system to figure out if the poster was satisfied.


    "The dead do not recognize context" -- Kai, Lexx
Re: Need more answers
by Anonymous Monk on Mar 28, 2003 at 20:18 UTC

    Looking at the spate of recent PMDiscussions nodes by you,

    Need more answers

    Off-topicing the thread

    ALive Nodes

    Index for Page Nodes

    Node Evaluation

    Perlmonks Visibility

    Perlmonks Site Design

    it would appear that you personally find many problems with the design and functioning of PM.

    Whilst it is laudible that rather than just moaning about them, you propose possible solutions, there seems to have been a distinct lack of support or in some cases, a lack of response to these ideas.

    Where where there has been a response, it has often been negative with the concensus being either that there isn't a problem to solve, or that any technical solution to the problem is likely to cost far more in either server capacity or development time or both, than manual fixes to what is seen as at worst a minor niggle.

    Is it possible that you are one of very few that perceive these limitations and problems with PM?

    On this particular problem, it seems from my periodic visits, that most every question here attracts some sort of response even if it is only of the "Please carify your question" variety. And where a question is clear, even if it is of an off-topic, or complex nature, it still usually receives not just one or two answers, but several, with at least one or two containing clear, authortative answers. Usually more.

    The only questions that ever seem to go unanswered are those of the "Please do my homework" or "I need a script to do XXXXX by Friday and my email address is A@b.com as I may not have time to get back and check for answers".

    The third category are those where someone says: I read about such-and-such a technology, and I don't really understand what it is, but it sounds really cool, could anyone explain how I could apply it to my problem using perl.

    In all three cases, the questioner is voilating the spirit of on-line self-help groups like PM and basically is quitely ignored. Better this than the occasional spats of pointless rhetoric that come up here, but that are much more prevalent on other, similar forums.

    I guess what I am saying is that from my remote perspective, PM ain't broke, so why try to 'fix' it?

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