Thanks for providing the link. The context is well worth a read. This snippet had me nodding vigorously as I read it (my emphasis):
The key to building processes the staff would endorse was to empower them to define what was important. The first procedure they drafted was how to raise an issue with any process and get it changed. The staff then followed a structured software lifecycle without over-engineering the process. The result was early acceptance and adoption of new development processes across the entire program.
Examine what is said, not who speaks -- Silence betokens consent -- Love the truth but pardon error.
"Science is about questioning the status quo. Questioning authority".
In the absence of evidence, opinion is indistinguishable from prejudice.
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