ftlx0!|!ftlUtil_resetPage!%24!requisitionDescriptionInterface!|!descRequisition!|!rdPager!%24!211140!|!true!|!211140!|!false!|!Submission for the position%5C: Operations Manager - (Job Number%5C: 12452)!|!false!|!211140!|!false!|!true!|!https%5C://bskyb.taleo.net/careersection/jobdetail.ftl?job=211140%26lang=en!|!Operations Manager!|!true!|!Operations Manager!|!12452!|!GB-England!|!GB-England!|!Permanent!|!Permanent!|!Full-time!|!Full-time!|!Ongoing!|!Ongoing!|!!*!%26nbsp; %0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px%22%3E%3CB style=%22mso-bidi-font-weight%5C: normal%22%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; COLOR%5C: black; FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3EInfrastructure Operations Manager%3C?xml%5C:namespace prefix = o ns = %22urn%5C:schemas-microsoft-com%5C:office%5C:office%22 /%3E%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/B%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px%22%3E%3CB style=%22mso-bidi-font-weight%5C: normal%22%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; COLOR%5C: black; FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3EBSkyB - Sky Network Services%3C/SPAN%3E%3C/B%3E %3CB style=%22mso-bidi-font-weight%5C: normal%22%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; COLOR%5C: black; FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E- Information Systems Infrastructure%3CBR%3EBraham Street - Role may require some travel between Sky sites%3CBR style=%22mso-special-character%5C: line-break%22%3E%3CBR style=%22mso-special-character%5C: line-break%22%3E%3C/SPAN%3E%3C/B%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; COLOR%5C: black; FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px%22%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; COLOR%5C: black; FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3ESky Network Services owns and manages BSkyB’s IP network backbone and associated information systems infrastructure. As a part of Sky Network Services, the Information Systems department is responsible for Broadband and Telephony; specifically, service provisioning, service assurance and service delivery of the core ISP services.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px%22%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; COLOR%5C: black; FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E%3Co%5C:p%3E%26nbsp;%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px%22%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; COLOR%5C: black; FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3ESNS IS works with other Sky Technology business units to develop the BSkyB technology strategy. It defines the detailed requirements for IT solutions and then delivers and supports those solutions.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px%22%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; COLOR%5C: black; FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E%3Co%5C:p%3E%26nbsp;%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CB style=%22mso-bidi-font-weight%5C: normal%22%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; COLOR%5C: black; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3EKey responsibilities will include%5C:%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/B%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3EManaging operational support, system maintenance and system implementation activities across the two primary Infrastructure operations teams, Systems Administration (SA) and Database Administration (DBA).%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3ESystems support%5C:%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Manage and coordinate incidents and problems across the systems estate.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3ESystem and platform maintenance%5C:%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Manage system maintenance and coordinate software releases across the estate.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Sequence maintenance work into iterations across several different hosting platforms.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Manage operating system patches and upgrades, database patches and upgrades and software packages and upgrades.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Manage the production of operational documentation.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Ensure company data governance and data protection policies are adhered to, work with the Assurance Manager and Systems Design to plan work to address the existing compliance issues as appropriate.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Ensure company security guidelines are adhered to, work with the Assurance Manager and Systems Design to plan work to address the existing security issues as appropriate.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Work to prevent occurrences of compliance breaches and security breaches.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Manage and maintain an accurate repository of the SNS system estate, ensure it is accurate.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3ESystem implementation and platform implementation%5C:%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Project work will necessitate the growth of the systems estate and platforms; however, your role will be to prioritise the platform maintenance activities while working with the project managers and team leaders to ensure both needs are fully met.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Work with project management in order to identify risks, issues and dependencies associated with systems and database implementation work.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Look for and drive process improvements in the work allocation lifecycle. %3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Coordinate maintenance activities across other teams within SNS and the rest of Sky.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3ETeam and people management%5C:%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Act as a champion for the IS Infrastructure teams. Build solid relationships with them and spend time getting to understand their work backlog and their issues.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Regularly attend team meetings and coordinate activities with the Infrastructure Iteration Manager.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Build good relationships with the infrastructure team leaders and managers.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22TEXT-ALIGN%5C: justify; MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=JDbullet%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin; mso-bidi-font-size%5C: 11.0pt%22%3E* Maintenance, extraction, manipulation and analysis to support the continuous improvement and creation of new reporting %3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22LINE-HEIGHT%5C: normal; MARGIN%5C: 6pt 0cm%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Taking business requirements and converting these into queries that can extract the required data %3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22LINE-HEIGHT%5C: normal; MARGIN%5C: 6pt 0cm%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Presenting data in a format that is readily understood by the business consumers.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22LINE-HEIGHT%5C: normal; MARGIN%5C: 6pt 0cm%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Writing detailed specifications (technical and non-technical) for DBAs and Data Warehouse analysts to obtain and maintain required data.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22LINE-HEIGHT%5C: normal; MARGIN%5C: 6pt 0cm%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Help to identify gaps in the operational process and add reporting around it to prevent drop out %3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22LINE-HEIGHT%5C: normal; MARGIN%5C: 6pt 0cm%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Performing statistical and root cause analysis to resolve any issues.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22LINE-HEIGHT%5C: normal; MARGIN%5C: 6pt 0cm%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Ensuring the integrity, accuracy and delivery of business data extracted from various systems to support operational, regulatory and compliance reporting.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22LINE-HEIGHT%5C: normal; MARGIN%5C: 6pt 0cm%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Ensuring that all processes, automation and SQL scripts are documented.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Ensuring timely and accurate compilation of monthly and weekly regularity reports to relevant stake holders.%3C/SPAN%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin; mso-ansi-language%5C: EN-US%22 lang=EN-US%3E%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22LINE-HEIGHT%5C: normal; MARGIN%5C: 0cm -52.7pt 0pt 0cm%22 class=MsoNormal%3E%3CB style=%22mso-bidi-font-weight%5C: normal%22%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; COLOR%5C: black; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3ESuccessful applicants must have%5C:%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/B%3E%3C/P%3E%0A%3CP style=%22LINE-HEIGHT%5C: normal; MARGIN%5C: 0cm -52.7pt 0pt 0cm%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; COLOR%5C: black; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E%3Co%5C:p%3E%26nbsp;%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=cpcontent%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt%22%3E* Relevant degree or equivalent professional qualifications%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=cpcontent%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt%22%3E* Extensive IT management experience in a highly technical environment%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=cpcontent%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt%22%3E* Demonstrable background in computer infrastructure%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=cpcontent%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt%22%3E* Experience with one or more business/industry sectors – Communications industry desirable %3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=cpcontent%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt%22%3E* Experience of capturing risks and issues%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=cpcontent%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt%22%3E* Experience in co-ordinating and engaging across teams%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=cpcontent%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Committed to all aspects of people and team performance%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=cpcontent%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Strong communication skills with the ability to develop present and defend recommendations%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=cpcontent%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Credible to both IT and business users%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=cpcontent%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Relationship management – ability to develop and maintain effective relationships with business users%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 21pt; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=cpcontent%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E%3Co%5C:p%3E%26nbsp;%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=cpcontent%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3EOur benefits package is designed to recognise the essential part you play in Sky’s success. We offer free Sky+HD, broadband and talk services; private medical insurance, generous holiday entitlements, a contribution pension scheme, a Share scheme so you can have a stake in Sky and our success plus Sky Choices a benefit scheme to help you make valuable tax %26amp; national insurance savings. %3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=cpcontent%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E%3CSPAN style=%22mso-spacerun%5C: yes%22%3E%26nbsp;%3C/SPAN%3E%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=cpcontent%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3ESky delivers some of the most diverse content and services on the planet, and we value the same diversity within our business. We provide a culture of entrepreneurialism and opportunity for one and all. %3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=cpcontent%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E%3Co%5C:p%3E%26nbsp;%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=cpcontent%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3EFor more information about working for Sky visit %3C/SPAN%3E%3CA href=%22http%5C://www.workforsky.com/%22%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3Ewww.workforsky.com%3C/SPAN%3E%3C/A%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=cpcontent%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3ESky - Believe in Better %3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=cpcontent%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E%3Co%5C:p%3E%26nbsp;%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=cpcontent%3E%3CSPAN style=%22FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3EDue to the fast paced nature of Sky%27s Businesses our vacancy close dates may be subject to change%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C: 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=cpcontent%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Calibri%27, %27sans-serif%27; mso-bidi-theme-font%5C: minor-latin; mso-ascii-theme-font%5C: minor-latin; mso-hansi-theme-font%5C: minor-latin%22%3E%3Co%5C:p%3E%26nbsp;%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px%22 class=MsoNormal%3E%3Co%5C:p%3E%26nbsp;%3C/o%5C:p%3E%3C/P%3E!|!!|!false!|!211140!|!211140!|!true!|!211140!|!false!|!Submission for the position%5C: Operations Manager - (Job Number%5C: 12452)!|!false!|!211140!|!false!|!true!|!https%5C://bskyb.taleo.net/careersection/jobdetail.ftl?job=211140%26lang=en!|!Operations Manager!|!true!%24!ftlerrors!|!!|!descRequisition.size!|!1!|!descRequisition.nbElements!|!155!|!descRequisition.isEmpty!|!false!|!descRequisition.hasElements!|!true!|!focusOnField!|!!|!emptyListToken!|!!|!isListEmpty!|!false!|!listCount!|!!|!commonDescriptionForAddThis!|!!|!alreadyAppliedColumnDisplayed!|!false!|!displayDraft!|!!|!displaymessage!|!false!|!initialHistoryPage!|!1!|!restoreInitialHistoryOnRefresh!|!false!|!applicationCandidateNo!|!!|!calloutPageDisplayed!|!true!|!descriptionLogginMandatory!|!false!|!displayAsMainHeader!|!false!|!displayListingsPerPage!|!false!|!displayUrgentNeed!|!!|!isApplicantUser!|!true!|!jobsPerPageCaption!|!Job {0} out of {1}!|!listEmptyIsApplicantUser!|!true!|!listLabels!|!!|!listLocales!|!!|!requisitionno!|!211140!|!interfaceIdForTimeZone!|!requisitionDescriptionInterface!|!isJobCartActionDisplayed!|!true!|!openDescFrom!|!default!|!serializedCriteria!|!!|!sortby!|!11!%24!requisitionDescriptionInterface!|!!|!!|!!|!!|!!|!Apply for this position online!|!Apply by Email!|!Apply to this position by email!|!Add this position to the job cart!|!!|!Job Description!|!Tell us about a friend who might be interested in this job. All privacy rights will be protected.!|!false!|!Tell us about a person who might be interested in working for our organization. All privacy rights will be protected.!|!true!|! !|!Apply for this position online!|!Apply to this position by email!|!Add this position to the job cart!|!!|!!|!!|!