note petdance <p> The correct answer is a combination of the first two: Before writing the body, it's a summary, so you should have an idea what you're going to say before you start typing. Think of it as a requirements document for the rest of the email. </p> <p> A good subject line also gives the reader a reason to read it. Don't assume that your email is going to get read just because you send it. </p> <!-- Node text goes above. Div tags should contain sig only --> <div class="pmsig"><div class="pmsig-72812"> <P> xoxo,<BR> Andy<BR> </div></div> 991155 991155