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Re^5: Add timestamp to helpdesk form

by poj (Monsignor)
on Jul 04, 2014 at 17:01 UTC ( #1092319=note: print w/replies, xml ) Need Help??

in reply to Re^4: Add timestamp to helpdesk form
in thread Add timestamp to helpdesk form

Add this line to your cgi and try again
use CGI::Carp 'fatalsToBrowser';
Remove or comment out when script is working.

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Re^6: Add timestamp to helpdesk form
by csorrentini (Acolyte) on Jul 04, 2014 at 17:55 UTC
    Hmm that seems to have worked sort of but it gives me this error:

    Status: 500 Content-type: text/html Software error:

    Cannot open No such file or directory at helpdesk.cgi line 26.

    For help, please send mail to the webmaster (, giving this error message and the time and date of the error.

    I made that file and it does exist so not sure what it is talking about or if I'm doing something wrong?

      The database location $gbdata needs to be a filepath/filename not a URL
      my $gbdata="";

      Also the folder has to be writeable by the web server and normally cgi-bin folders are not for security reasons. If you are just learning/testing then try using the /tmp folder, same as the semaphone.

      my $gbdata = "/tmp/forms.txt";
        Yea thank you so much I literally figured it out right before coming back here. I just changed the name to forms.txt and it found it. THANK YOU THANK YOU THANK YOU!!

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