Beefy Boxes and Bandwidth Generously Provided by pair Networks
There's more than one way to do things
 
PerlMonks  

Re: Debugging Perl over the phone

by mattr (Curate)
on May 02, 2002 at 09:21 UTC ( #163487=note: print w/ replies, xml ) Need Help??


in reply to Debugging Perl over the phone

Yes, I've had such an experience though not as bad (worse?) that is, the person calling me was a dangerous beginner perl programmer, not a complete newbie. As it got painful and starting taking a long time I tried to figure out what the basic problem was as quickly as possible and get off the phone, then offered to come in and fix it which they declined. In the end I did end up going in, and got kudos which lasts.

I recommend trying to figure out what is going on, then once you have some hypotheses, cut the guy off and say you've gone as far as is possible over the phone. Then go in and fix it after you talk to his boss, who will love you. He may even love you if you charge some money.


Comment on Re: Debugging Perl over the phone

Log In?
Username:
Password:

What's my password?
Create A New User
Node Status?
node history
Node Type: note [id://163487]
help
Chatterbox?
and the web crawler heard nothing...

How do I use this? | Other CB clients
Other Users?
Others imbibing at the Monastery: (9)
As of 2014-08-22 04:51 GMT
Sections?
Information?
Find Nodes?
Leftovers?
    Voting Booth?

    The best computer themed movie is:











    Results (147 votes), past polls