in reply to Debugging Perl over the phone
I think all OS's should come with screen reader software as part of the standard install. At a previous job, I had to do a lot of phone support, my favorite customer was one that was visually impaired. Mainly because he didn't have to tell me what was on his screen, he could just let the computer read it to me. It even echoed the characters as he typed them and said what menus were being selected. Made my life much easier when I could actually believe what I was being told.
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