Rule #1: DO NOT get DSL with anything non-standard. Do not call up and change anything about your DSL order prior to it being installed, and AVOID making any changes to your phone line after your DSL is installed. Most phone company employees and systems were originally meant to accomodate simple voice and data circuits. DSL is "weird" and implemented in various software in strange ways. As a result, it's very easy for a human operator to goof up your DSL, and sometimes even normal changes can result in other strangeness in your order that could cause your DSL to be disconnected or stop functioning.
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