Beefy Boxes and Bandwidth Generously Provided by pair Networks
There's more than one way to do things
 
PerlMonks  

RE: My home internet connection is

by brainpan (Monk)
on Nov 09, 2000 at 08:21 UTC ( #40676=note: print w/ replies, xml ) Need Help??


in reply to My home internet connection is

I have a cable modem through @Home, and have had good service overall, but when I do need help receive roughly the level of service I've been trained to expect from faceless nationwide corporations. However, this level of apathy doesn't necessarily swing only to their advantage, as I discovered when we had the service installed.

After a month or so on their waiting list, a technician came out to install the modem. For those of you who have never gone through this process, this is a short overview:

1. Technician arrives "between 1:30 and 5:30pm".

2. Technician checks wiring. Yes, they are the same cables they installed a few months ago.

3. Technician plugs the modem into a cable outlet, and another wire into the computer's ethernet jack.

4. Technician hands me instructions for configuring the computer.

5. Technician hands me the service contract. "I'll need you to sign your name on this line."

"The account holder isn't here right now. I'm not on the account. Can I just sign my name there, or should I have them sign this and mail it to you?"

"I'll need you to sign the account holder's name on this line."

Thinking that maybe he just hadn't heard me, I again clarify that I am not the account holder.

"I'll need you to sign the account holder's name on this line."

I scribble unintelligibly on the line in question and hand him the contract. After configuring the computer everything works fine.

And no, I don't own 27 pairs of sweatpants.


Comment on RE: My home internet connection is

Log In?
Username:
Password:

What's my password?
Create A New User
Node Status?
node history
Node Type: note [id://40676]
help
Chatterbox?
and the web crawler heard nothing...

How do I use this? | Other CB clients
Other Users?
Others chilling in the Monastery: (5)
As of 2014-12-29 05:04 GMT
Sections?
Information?
Find Nodes?
Leftovers?
    Voting Booth?

    Is guessing a good strategy for surviving in the IT business?





    Results (184 votes), past polls