This is also known as the "Teddy Bear" process, after a (possibly apocryphal) tale of a college computer center that required all students to explain their problem to the teddy bear on the lab monitor's desk before the lab monitor would listen to them. The tale goes that most of the time, the student would get halfway through their explanation and go "Ohhhh ...", blush, and walk away.
My criteria for good software:
Does it work?
Can someone else come in, make a change, and be reasonably certain no bugs were introduced?
Re^2: I know what I mean. Why don't you?
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I have seven beanie monkeys, one beanie fish, and a 'kung-fu fighting' hamster on my work station... Unfortunately they sometimes don't listen well, or actually argue with me about the exact form of my "Homeric"
"All too often people confuse their being able to think with their actually having done so. A more pernicious mistake does not exist."
--Moraven Tollo in Michael A. Stackpole's A Secret Atlas