Beefy Boxes and Bandwidth Generously Provided by pair Networks
Problems? Is your data what you think it is?

Re: On Quality

by Scott7477 (Chaplain)
on Jun 02, 2006 at 06:39 UTC ( #553231=note: print w/ replies, xml ) Need Help??

in reply to On Quality

A phrase that you might consider is "Quality is Free", which happens to be the title of a book by Philip B. Crosby targeted at managers of manufacturing operations but is worth a look by anyone in charge of a project or organization. The editorial review of this book at states Crosby's thesis nicely: "doing things right the first time adds nothing to the cost of a product or service."

You might consider that statement to be a blinding flash of the obvious, but I'm positive that many monks can give examples from their careers where their bosses decided to skip certain processes such as completing a spec before starting coding. The decision to skip a process implies that there is a cost to that process that can be avoided without penalty later on. Another snippet from the Amazon review sums up the penalty: "What costs, and costs dearly in terms of rework, test, warranty, inspection, and service after service, is doing things wrong."

Comment on Re: On Quality

Log In?

What's my password?
Create A New User
Node Status?
node history
Node Type: note [id://553231]
and the web crawler heard nothing...

How do I use this? | Other CB clients
Other Users?
Others scrutinizing the Monastery: (4)
As of 2015-11-29 06:05 GMT
Find Nodes?
    Voting Booth?

    What would be the most significant thing to happen if a rope (or wire) tied the Earth and the Moon together?

    Results (747 votes), past polls