in reply to
[RESOLVED*] Logging run-time warnings from an embedded perl interpreter
I hope this node becomes useful for others who are struggling with the vagaries of NerveCenter.
Something else I found that looks highly interesting...
Look inside this file: /opt/OSInc/bin/ncperl.pl
I can't paste the code here 'cause I don't own it, but as I read through it some things are beginning to make more sense now. :)
Update 2007.12.04: All the problems I've been having have one thing in common - RedHat EL 4. It's not RedHat's fault, but some experimenting has revealed that NerveCenter runs like a champ on RHEL 3 and Windows 2003. The version changes in glibc, kernel, and (I think) compiler between RHEL 3 and 4 are substantial, and the app probably uses some cpde specific to one of those.
To be fair, the folks over at OpenService are probably just used to how apps tend to simply keep working from one version of Solaris to another. The same often goes for Win32. They're new to supporting Linux and, while it's no excuse, helps me to make sense out of it all.
BTW, I'd like to make one BIG apology. Their engineers are anything *but* clueless. That was my frustration talking. I've been in their shoes before, and though it could have been handled better, they were truly working to find a *solution*. I even got some face-time with some of the senior tech folk... maybe I can get them to support to Debian or Ubuntu... *devilish grin*