I suspect that people are so desperate for some sort of answer that they tend not to read anything, even if it was in foot high letters. Another thought occurred to me last night - are people expecting a reply through the e-mail address that they give when they register? Again the register user screen makes this clear but do people read it?
In the "Debug this!!" post that triggered this thread I suspect that the original poster never read any of the replies - pehaps he didn't know that he had to or even how to.
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