You're not the only one with that experience.
I work as part of a team that is responsible for scores of operational activities, including "ad-hoc" monitoring of application memory use in emergencies. We were recently tasked with doing a daily check of an application's resource usage, and restarting it when usage reached a certain threshold. Manually executing this task took our best (brightest, fastest, most accurate) people 20 minutes. Yesterday afternoon I took a couple of hours to write a Perl script that does this task in 20 seconds. Everyone in the dept knows about it. Do they use it? No.
I'm confused about it -- this is a case where no tool existed in the first place. Now, a tool exists that gets this repetitive, annoying task out of the way 60x faster, and it's ignored. Humans are strange beasts :-)
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