/vobs/ivr;IR:IVR;IVR;Interactive Response
/v_dialer;APC:Dialer;APC;Avaya Proactive Contact
/v_dialermidtier;APC:Supervisor;APC;Avaya Proactive Contact
/v_dialerclient;APC:Agent;APC;Avaya Proactive Contact
/vob1;SBL;Siebel;Siebel