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BorisX's scratchpad

by BorisX (Initiate)
on Dec 12, 2011 at 00:29 UTC ( #942988=scratchpad: print w/replies, xml ) Need Help??

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[marto]: Sane Dots, chapter 13: ITIL never work :P
[marto]: sorry, bad pun of it'll :P
[Corion]: :-D
[Corion]: I think that ITIL is mostly to prevent people from doing harm to a system that basically runs unattended :)
[Corion]: Maybe you could reduce ITIL to a computer network, a man and a dog. The network runs the computations. The man is there to feed the dog. The dog is there to prevent the man from accessing the computers.
[marto]: from experience of this side of the fence, it's all about proving to people that you are ITIL compliant, then the client ignores logical processes anyway :P
[marto]: when you work on the outside, for a client, you can make them aware of the stupids, but they don' t always listen :/

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