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in reply to Re: [Opinion] RT versus OTRS
in thread [Opinion] RT versus OTRS

What are your minor annoyances then?

That's a good point about dogfood. I wonder why?

A bit of a techinical question, but when running RT, I take it that it runs on a dedicated box/boxes, but how do you manage the e-mail domain? For example, does it only parse e-mails to support@yourdomain.com, what about yourname@yourdomain? Or do you get all normal company e-mails routed somewhere else?

I'm going to join the RT mailing list and forum to ask these questoins there, as I am beginning to stray from the main thread.

Walking the road to enlightenment... I found a penguin and a camel on the way.....
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