Such products will always have a minority following of people using less popular operating systems that the products probably work better with, but some users will deal with the setup and usage difficulties just because people they know use the product. The latter bunch are software groupies, and I REFUSE TO BE A GROUPIE!
You should be careful, posting here surely makes you a Perl one... ;)
My two favorites:
If the only tool you have is a hammer, you will see every problem as a nail. --Abraham Maslow
Bien faire, et le faire savoir...