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Re^2: [Opinion] RT versus OTRSby ghenry (Vicar) |
on Apr 20, 2005 at 10:06 UTC ( [id://449546]=note: print w/replies, xml ) | Need Help?? |
What are your minor annoyances then? That's a good point about dogfood. I wonder why? A bit of a techinical question, but when running RT, I take it that it runs on a dedicated box/boxes, but how do you manage the e-mail domain? For example, does it only parse e-mails to support@yourdomain.com, what about yourname@yourdomain? Or do you get all normal company e-mails routed somewhere else? I'm going to join the RT mailing list and forum to ask these questoins there, as I am beginning to stray from the main thread.
Walking the road to enlightenment... I found a penguin and a camel on the way..... Fancy a yourname@perl.me.uk? Just ask!!!
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