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Re^2: What is quality?

by eyepopslikeamosquito (Chancellor)
on Jul 29, 2006 at 22:28 UTC ( #564564=note: print w/replies, xml ) Need Help??

in reply to Re: What is quality?
in thread What is quality?

Another issue with "quality" is again related to marketing - a mediocre product available *now* is probably going to do better than high-quality vaporware that will be out "real soon now".
Maybe. However, my experience has been that marketing folks tend to oversell the importance of being first to market. Quoting Alan Cooper from The Inmates are Running the Asylum:
Shipping a product that angers and frustrates users in three months is not better than shipping a product that pleases users in six months ... A third rate product that ships late often fails, but if your product delivers value to its users, arriving behind schedule won't necessarily have lasting bad effects ... Microsoft Access shipped several years late, yet it has enjoyed formidable success in the market. Conversely, if a product stinks, who cares that it shipped on time.

In 1990, the PenPoint computer from GO was first to market. Then followed the Apple Newton in 1992. Then General Magic's Magic Link in 1994. Finally, in 1996, six years late, the PalmPilot arrived to win the market. Hmmm, let's hope Perl 6 emulates the PalmPilot. ;-) Conversely, can anyone name a current market leader who was first to market?

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Re^3: What is quality?
by apotheon (Deacon) on Jul 30, 2006 at 05:16 UTC

    Often, however, getting to market faster, before all the bugs are worked out, is the only way to survive. Many companies have gone under after producing excellent merchandise late because of costs incurred and time to penetrate the market.

    If someone beats you to market with something desperately needed, but does so by offering a mediocre finish rather than doing it "right" that someone gets instant market penetration. If you come along later with a clearly superior offering, you could easily steal the market out from under your competitor. For that to happen, though, people need to recognize the quality of what you're selling.

    It takes some time for people to evaluate the new entry into a market that is already "owned", even if only tenuously. Running late on production usually means running over budget as well. Once you get your product to market, you have to be able to survive long enough for people to buy what you're selling. That's when many vendors and producers of the late, superior product falter. So much for your superior product.

    print substr("Just another Perl hacker", 0, -2);
    - apotheon
    CopyWrite Chad Perrin

Re^3: What is quality?
by spiritway (Vicar) on Jul 31, 2006 at 17:58 UTC

    You've got a good point there... I can't think of anyone that I *know* was first to market... still, I've seen lots of companies come and go, some of which seemed to have a good product. My impression was that they died because they were too late. OTOH, maybe the difference was that the other company wasn't all that bad to begin with - not *mediocre*, necessarily, just not quite as good. So maybe "good enough, soon enough" is what really wins... You've given me much to think about. Things are never quite as simple as they seem at first look...

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