runs a series of "Historical Reports" against an Avaya (formerly Lucent, formerly AT&T) CMS v5 running on a Sun Sparc 5.
We connect to CMS over TCP/IP by telneting into the system. The CMS software uses vt100 emulation to perform screen painting so the screen is not scrolling. Currently, we run the reports "by hand", tediously pecking
at the menus, and saving the result screens to print files. Generating reports by agent (for several hundred agents) is really laborious. Buying a custom report from the phone company would be inflexible and prohibitively expensive....
Any Monks out there have experience using perl to automate
this pecking and printing process?
Any experience dealing with this sort of switch?