If this report came from a non-technical user I would be surprised at how good and thorough it was. Since it came from an "experienced" dev who has gotten quite a few pointers about diagnosing things like this more deeply, from me and others here, it is lazy and unhelpful. No timestamps? No browser Ids? No request/response headers or full captures? No internet provider/network info? Nothing new. Nothing for an interested party to dig into.
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