We had slightly more than one printer per computer when I was hired; nobody on staff was even dimly aware of the possibility of a networked print share. I've got us down to one printer downstairs and five or so upstairs, instead of about twelve, and I got rid of *all* the StyleWriters, so the number of times per day that I have to fix a printer has gone from about 10 to less than one (average). I also used to have to unstick or restart web browsers a lot more often, but now that I've got everything upgraded to Mozilla 1.3 or higher (except one Classic Mac that's using 1.2.1), I don't get called out for that nearly as often. Once a day maybe, no big deal, and it's usually a PEBCAK error, Java problem, or Acrobat Reader issue. So these days I spend a lot more time sitting at my desk, writing Perl code to do various things that I wouldn't have had time for two years ago. I've got a Perl/MySQL/CGI inventory-tracking database now for all our computer equipment, instead of scraps of paper and MS Works documents like before. I wouldn't have had time to write that if I had to unstick printers eight times a day, but I've invested time in saving time, and it's paying off. When our program coordinator quit, who always used to do anything desktop-publishing-related in Pagemaker, the director discovered in a moment of desperation that I'm capable of doing that stuff too. (I'm in the progress of migrating over from Pagemaker, which sucks, to OpenOffice, which is *way* easier to use and has almost every feature; there are just a couple of things missing that I'd have to go to Pagemaker for, such as the ability to rotate a paragraph at an angle that's not a multiple of pi/2. Hopefully I won't need those features very often, because working with PM is a PITA. The version we have doesn't even have proper tables or the ability to underline tabs, so you end up building stuff up out of primitive lines -- ugh. Plus, MacOS 8 isn't my idea of a fun environment to work in.</rant>