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Excuse my bad grammar. That node may make more sense now.

You said you have:

  • users who do not look at the existing feedback devices
  • users rebooting or stopping the upload because it takes too long

    While an upload dialog just like the download dialog would be ideal, if you can't manage it, you could still improve the upload success rate by adding some tips to the page with the upload form. It'll give them something to do and educate them about the matrix they find themselves in.

    1. Determine average upload sizes and make a chart showing upload times for common bandwidths.
    2. Tell them how to read the throbber and status bar.
    3. Tell them to notice the size of the file they're uploading so they know how long it takes. (even tell them to right click in the open dialog and view details to see file sizes)
    4. Be extra nice and give them a javascript timer, or tell them "<noscript>since you don't have javascript this timer doesn't work</noscript> Notice the start time to estimate how long this upload will take. Please stay calm, do not reboot or change this browser window until you are told that the upload is complete. If the upload doesn't finish in much more than the estimated time you may want to try again. In the meantime you can browse the web in another window by pressing ctrl+n or just hang out here and listen to a story. Once upon a time..."


    In reply to Re: File upload progress? by epoptai
    in thread File upload progress? by batmonk

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