#!/usr/bin/perl use strict; use warnings; use Error qw(:try); use RT::Client::REST; use DateTime; use Text::SimpleTable; use Data::Dumper; use List::Util qw( max ); my $user = ''; my $pass = ''; my $dt = DateTime->now; my $ymd = $dt->clone->subtract( months => 1 )->ymd; my @queues = qw/ xxxx /; my $rt = RT::Client::REST->new( server => 'http://xxxxx', timeout => 30, ); try { $rt->login( username => $user, password => $pass ); } catch RT::Client::REST::Exception with { die "Problem logging in: ", shift->message; }; try { my $t = Text::SimpleTable->new( [ 11, 'ID' ], [ 25, 'Subject' ], [ 30, 'Requestor' ], [ 25, 'Created' ], [ 25, 'Last Updated' ] ); my @subj_len; for my $queue (@queues) { my @ids = $rt->search( type => 'ticket', query => "Created > '$ymd' AND Queue = '$queue'", ); for my $id ( sort @ids ) { my ($ticket) = $rt->show( type => 'ticket', id => $id ); push @subj_len, length $ticket->{Subject}; $t->row( $ticket->{id}, $ticket->{Subject}, $ticket->{Requestors}, $ticket->{Created}, $ticket->{LastUpdated}, ); } my $subj_max = max @subj_len; print $subj_max, "\n"; print $t->draw; } } catch RT::Client::REST::Exception with { print "Something went wrong.", shift->message; };