"the result of users refusing to learn...."

or maybe "users never having learned how to learn."

<rant> (apply "IMO" qualifier to all categorical statements which follow)

Generally, I lean toward full agreement with your thesis, but even learning about the "beauty" of learning is something lost because of a widespread education_industry practice: teaching to the tests. And even those students who benefit from some glimmering of the notion that "knowledge is beauty" live in a culture heavily freighted toward the "quick answer."

Worse, the "quick answer" may be the right answer for their occupational futures. As some Brother Monk observed in another context recently, corporate managers would rather hire many cogs for their machinery than a few deeply-and-broadly knowledgeable (and, therefore, high-priced) experts.

And while I hope we don't "scare some away," I also hope comments like "RTFM" or "This is not the RentaCoder site" or, more helpfully, links (only) to relevant documents (for example, [perldoc://search terms]) persuade at least a few of the lazy or ignorant to learn enough to come back with some actual learning under their belts and better-considered and better-researched questions.

</rant>