You might want to let the pointy hair types know that the industry standard is 30 minutes of inactivity ends a browser session. This standard is not written in stone, but is generally accepted. The 5 minute granularity does not tell you much, but I had this same debate with the unwashed. Fortunately I won that argument.
I would also recommend this document NetGenesis White Paper that describes many different types of metrics that you should find interesting.
Richard
There are three types of people in this world, those that can count and those that cannot. Anon
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Are you posting in the right place? Check out Where do I post X? to know for sure.
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Posts may use any of the Perl Monks Approved HTML tags. Currently these include the following:
<code> <a> <b> <big>
<blockquote> <br /> <dd>
<dl> <dt> <em> <font>
<h1> <h2> <h3> <h4>
<h5> <h6> <hr /> <i>
<li> <nbsp> <ol> <p>
<small> <strike> <strong>
<sub> <sup> <table>
<td> <th> <tr> <tt>
<u> <ul>
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Snippets of code should be wrapped in
<code> tags not
<pre> tags. In fact, <pre>
tags should generally be avoided. If they must
be used, extreme care should be
taken to ensure that their contents do not
have long lines (<70 chars), in order to prevent
horizontal scrolling (and possible janitor
intervention).
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Want more info? How to link
or How to display code and escape characters
are good places to start.
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